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Quality
We are committed to quality
A-Katsastus Oy is ISO 9001 certified (Quality Management DQS). We continuously monitor the processes related to our operations, seeking to identify risks and opportunities. Our quality certificate is a guarantee that our operations will go according to the defined standards to ensure that the legal and regulatory requirements are met, for example.
We regularly conduct satisfaction surveys for our customers and develop our services in accordance with the feedback we receive. We constantly strive to improve customer satisfaction and take corrective action if necessary.
The implementation of the goals and the effectiveness of the quality system is evaluated with internal and external audits and management reviews.
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